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The story in one line

Holding the Line at Quarter-End. A lending team at a financial services company kept dropping its sprint goals at every quarter-end. Illustrative composite example.

The situation

The problem. The team was trained and the new practices worked, until a regulatory deadline hit. Then everything went back to heads-down mode.

What Sense & Play found

What the pulse missed. The team rated itself fine under pressure. The work showed sprint goals abandoned before every quarter-end.

The play

One play. The team designed the Quarter-End Arena: bring compliance in early, guard the goal, keep a team streak.

The result

What changed. The sprint goal held through quarter-end, with no weekend work, and the team moved up to its next checkpoint.

The download

Read the full case study. A four-page PDF, sprint by sprint. Add a button labeled “Download the case study (PDF)” that links to the PDF.

Download the case study (PDF)

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