Principles
Principles
Start here
Eight principles guide every decision in Sense & Play. When a situation isn't covered in the guidance, start here.
1. Adoption is the work
Transformations rarely fail on the framework. They fail when people don't take up the new way of working, so adoption gets the same attention as delivery.
2. Sense before you play
Find the barrier point first. A game aimed at the wrong stage wastes the team's energy and goodwill.
3. Compare what people say with what the work shows
Neither source is enough alone. The gap between them is usually the most useful finding.
4. Signals pick the arena, not the score
Teams score themselves on behaviors they design together. A signal that becomes a target gets gamed and stops telling the truth.
5. The team sees its signals first
Teams read and interpret their own signals before anyone else does. Leaders see the same team-level view afterward.
6. Team level only, never individuals
No signal, score or badge ever identifies a person, and game data never feeds a performance review.
7. One play at a time
Change one mechanic per cycle so the team can see what actually moved the signal.
8. People decide, AI assists
AI sorts, summarizes and flags patterns. A person always makes the call, and participation is always opt-in.
Related: Overview · The Sense Layer · The Big Picture
Sense & Play is an Agile Latte framework. For usage and permissions, contact us.
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